Privacy Policy

Last updated: May 31, 2026

Welcome to Electrido. This Privacy Policy explains how we collect, use, and protect your information when you use our ride booking application and website.

1. Information We Collect

When you use Electrido, we may collect the following information:

• Name and contact details you provide when booking
• Pickup and drop location details
• Vehicle preference and booking history
• WhatsApp communication for ride booking
• Device information for app functionality

2. How We Use Your Information

We use your information to:

• Process and confirm your ride bookings
• Communicate with you via WhatsApp
• Improve our services and app experience
• Respond to your queries and support requests
• Send booking confirmations and updates

3. Information Sharing

We do NOT sell, trade, or rent your personal information to third parties. Your information is only shared with:

• Our drivers to complete your ride booking
• Service providers who assist in operating our app
• Legal authorities when required by law

4. Data Security

We take the security of your personal information seriously. We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

5. WhatsApp Communication

Electrido uses WhatsApp for ride booking and customer communication. When you contact us via WhatsApp, your messages are subject to WhatsApp's own Privacy Policy in addition to ours.

6. Location Information

We may ask for your location to provide accurate ride booking services. Location data is only used to facilitate your ride and is not stored permanently on our servers.

7. Children's Privacy

Electrido is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

8. Your Rights

You have the right to:

• Access your personal information
• Request correction of your data
• Request deletion of your data
• Opt out of communications

9. Cookies

Our website may use cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any significant changes by updating the date at the top of this page.

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